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FAQ

Frequently Asked Questions

Find answers to common questions about MixRoute, our API gateway, pricing, security, and more.

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You absolutely can—and you will pay the same price. MixRoute gives you five things the official API does not: one key for all providers, reserved capacity that bypasses public rate limits, automatic failover when a provider goes down, cross-timezone scheduling that keeps capacity working 24/7, and a unified bill instead of juggling 3-5 separate accounts.

OpenRouter charges a 5.5%% platform fee on credit purchases. We charge zero. Same models, same API compatibility, but your budget goes 100%% to tokens. More importantly, we hold reserved capacity and do cross-timezone scheduling—that is infrastructure-level reliability that a pure routing layer cannot offer. We also provide local invoices for Asian markets that OpenRouter does not support.

We are an authorized cloud reseller for AWS, GCP, and Azure with volume agreements. Our business model is the same as any cloud reseller—we earn through our provider partnerships, not by charging you more. It is how the cloud distribution industry has worked for decades.

No. We do not store your prompts or responses by default. Only metadata—token counts, latency, cost—is retained for billing and your usage dashboard. See our Privacy Policy for the full details.

We purchase dedicated throughput (Provisioned Throughput) from cloud providers. Your API requests are routed through this reserved pool—not the shared public queue that every other user competes for. This means significantly lower latency and near-zero 429 errors, even during peak hours. Our global scheduling system dynamically allocates this capacity across time zones, so someone is always using it and nothing goes to waste.

One MixRoute API key gives you access to Claude, GPT, Gemini, DeepSeek, Qwen, and 50+ other models from every major provider. No separate accounts, no separate billing, no separate dashboards. Change the model name in your request and you are calling a different provider—same key, same endpoint, same SDK.

Pricing

Yes. On your first top-up, you get both the first-deposit bonus and the regular tier bonus for the amount you deposit — the two stack for maximum rewards.

No. All credits are valid forever, with no expiration. Whether you top up through self-serve or an enterprise plan, your balance never expires. Use the API at your own pace — you never have to worry about losing unused credit.

Self-serve tiers accept credit cards (Visa, Mastercard, JCB) and cryptocurrency (USDT / USDC). Enterprise plans primarily use bank wire transfer, come with an invoice, and offer flexible payment terms.

Any single top-up of $10,000 USD or more qualifies for enterprise onboarding. Click Contact Sales and our team will reach out within 24 hours with a tailored quote, contract, and bonus plan up to 25%.